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Privacy Policy
Effective Date: 1 August 2025
Welcome to BikePipes.co.uk. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or purchase products from us.
1. Information We Collect
We may collect the following types of personal information:
- Contact Information: Your name, email address, phone number, and billing/shipping addresses
- Order Details: Products you purchase and related transaction details
- Payment Information: Handled securely through trusted third-party payment processors
- Technical Data: IP address, browser type, device type, operating system
- Usage Data: How you navigate and interact with our website
2. How We Use Your Information
Your information is used to:
- Fulfil and manage orders
- Communicate with you about your purchases or inquiries
- Improve our website, services, and customer experience
- Send marketing communications (only if you’ve opted in)
- Comply with legal and regulatory obligations
3. Legal Basis for Processing
We process your data based on:
- Contract: To provide the products you’ve ordered
- Legal obligation: For accounting, tax, or fraud prevention purposes
- Legitimate interests: To operate and improve our services
- Consent: For optional marketing communications
4. Sharing Your Information
We may share necessary information with trusted third parties, such as:
- Payment providers (e.g. Stripe, PayPal)
- Delivery and logistics companies
- IT and website service providers
- Legal and professional advisers
- Government bodies if required by law
We do not sell your personal data to anyone.
5. Data Retention
We retain personal data only as long as necessary to fulfil the purposes outlined in this policy, including legal, tax, and reporting obligations.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Correct any inaccurate or incomplete information
- Request deletion of your data in certain circumstances
- Object to or restrict processing in some situations
- Withdraw marketing consent at any time
To make a request, please contact us using the details below.
7. Cookies
We use cookies to enhance your browsing experience, improve site performance, and analyse traffic. You can manage your cookie preferences through your browser settings.
For more details, please see our Cookie Policy.
8. Contact
If you have any questions or concerns about how we handle your data, please contact:
Email: contact@bikepipes.co.uk
Website: www.bikepipes.co.uk
Admin Office: 36 Friars Avenue, Northampton, NN4 8PY
BikePipes is a trading name of P. Thompson, sole trader based in the United Kingdom.
Let me know if you’d like this in downloadable format or if you need a Terms & Conditions or Cookie Policy to go with it.
Cookie Policy
Effective Date: 1 August 2025
This Cookie Policy explains how BikePipes.co.uk uses cookies and similar technologies to enhance your experience when visiting our website.
By continuing to browse or use our site, you consent to the use of cookies as outlined below, unless you change your browser settings to disable them.
1. What Are Cookies?
Cookies are small text files placed on your device by websites you visit. They help websites remember your preferences, improve performance, and offer a more personalized experience.
Cookies may be set by the site you’re visiting (first-party) or by other services the site uses (third-party).
2. How We Use Cookies
We use cookies to:
- Enable core website functions (e.g., shopping cart, secure checkout)
- Understand how visitors use our website (analytics)
- Improve website performance and usability
- Remember your preferences (e.g., location or language settings)
- Enable optional features, like remembering recently viewed items
We do not use cookies to collect personally identifiable information without your consent.
3. Types of Cookies We Use
| Type | Purpose |
|---|---|
| Essential Cookies | Required for the website to function properly (e.g., checkout process). |
| Performance & Analytics Cookies | Help us understand how users interact with our site (e.g., via Google Analytics). |
| Functionality Cookies | Allow the website to remember your choices and provide enhanced features. |
| Marketing Cookies | Used to deliver relevant ads or promotions (only with your consent). |
4. Third-Party Cookies
We may use third-party services such as:
- Google Analytics – to collect anonymous usage data
- Payment providers – to facilitate secure transactions
- Advertising platforms (only if used in future with your consent)
These providers may set their own cookies in accordance with their privacy policies.
5. Managing Cookies
You can manage or disable cookies via your browser settings at any time. However, doing so may affect your ability to use certain features of the site.
For instructions on how to control cookies in your browser:
6. Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with the updated effective date.